Client Representation Services

At Intertek Metoc, we understand the complexities of marine seabed surveys and offshore construction projects. Our client representation services provide the technical expertise and Health, Safety, and Environmental (HSE) oversight needed to ensure your project's success. Whether it's hydrographic, geophysical, geotechnical, or benthic surveys, or power cable installation, our experienced client representatives support you every step of the way.

Our Services Include:

• Marine Survey Oversight: Supervision of marine site characterisation surveys
• Offshore Construction Oversight: Supervision of power cable installation and other offshore construction activities to ensure adherence to project specifications and standards

Benefits of Our Client Representation Services:

• Technical Expertise
• Quality Assurance: Ensuring all survey and construction activities meet the highest standards.
• Project Efficiency: Streamlining operations, reducing delays, and optimising resource utilisation.
• Risk Management: Identifying and mitigating potential technical risks.
• Health, Safety, and Environmental (HSE) Oversight
• Safety Compliance: Ensuring activities comply with HSE regulations and best practices.
• Incident Prevention: Proactively preventing accidents and incidents.
• Environmental Protection: Monitoring and managing environmental impacts.
  
  

Why Choose Intertek Metoc?

• Experienced Professionals: Decades of experience and specialised knowledge.
• Comprehensive Support: End-to-end support from planning to reporting.
• Trusted Partner: Commitment to excellence and client satisfaction.
  
  

What does an offshore client representative do?

A client representative (“client rep”) is your eyes and ears offshore. They safeguard your project’s objectives by:

• Monitoring contractor activities and verifying compliance with scope, standards, and permits
• Managing interfaces between vessels, contractors, and onshore teams
• Verifying data quality (e.g., survey outputs), witnessing key operations, and approving hold points
• Driving HSE leadership, participating in toolbox talks, and escalating issues early
• Reporting progress, risks, and non‑conformances with clear, actionable recommendations

Intertek Metoc deploys client reps worldwide across nearshore and offshore environments, adapting to local regulations, and logistical constraints. We accomplished this even during the global COVID pandemic. 

Which sectors and project phases can you support and provide client representatives for?

Intertek Metoc's Client Reps support the full lifecycle in offshore wind, interconnectors, power cables, telecoms, and oil & gas, including:

• Site selection & surveys: geophysical, geotechnical, environmental, UXO, route/landfall surveys, as-built
• Pre‑construction & construction: foundation installation, subsea structures, HDD, cable lay & burial, mattressing/rock placement, ROV/diving campaigns, pipeline lay (S‑lay, J‑lay, reel), tie‑ins & crossings
• Seismic exploration (2D/3D/4D): source/streamer QC, SPS/navigation QC, source tests, operational assurance, environmental/mitigation oversight
• Environmental & ecology: baseline and compliance monitoring, benthic sampling & taxonomic QA/QC, water/sediment quality, MMO/PSO & PAM, marine fauna mitigation, seasonal/permit compliance
• Commissioning & operations: cable testing, remedial works, integrity inspections, IRM, decommissioning

Our reps understand the nuances of each phase—e.g., survey data acceptance criteria, trenching/burial risk, vessel spread readiness, and weather/DP constraints.

What qualifications and competencies do your client reps hold?

We maintain a large, vetted pool of personnel with project‑relevant certifications, typically including (as required by role/site):

• Safety & survival: GWO, OPITO BOSIET/FOET/HUET, OGUK/ENG1 medicals, STCW modules (where applicable)
• HSE leadership: NEBOSH/IOSH, incident investigation
• IRM: CSWIP 3.1/3.2, NDT, ROV/diving familiarity
• Survey & geotechnical: IHO Cat A/B (or equivalent experience), geotechnical logging, ROV/diving familiarity
• Cables & installation: cable lay/burial & trenching expertise, hold‑point witnessing, burial assessment, as‑built verification
• Pipelines: knowledge of common codes and practices, weld/NDT QA, lay records, pressure test witnessing and certification, pre‑commissioning methods (FCG/hydrotest/dewater/dry)
• Seismic exploration: SPS/UKOOA navigation QC, source/streamer QC, positioning/data acceptance, environmental mitigation integration
• Environmental & MMO/PSO: regional MMO/PSO accreditations (where applicable), PAM proficiency, environmental sampling and monitoring, reporting to permit standards
• Project controls: QA/QC, NCR management, as‑built verification, method statement & risk assessment review

At Intertek Metoc our team aligns competencies to your scope (e.g., UXO, export cable landfall, WTG foundations) to ensure the right fit.

How do you ensure HSE and regulatory compliance?

HSE is embedded in our delivery model:

• Pre‑mob: HIRA/RA review, method statement checks, SIMOPs and interface risk control
• Onboard: safety leadership, STOP/Time‑Out authority, PTW engagement, daily HSE interactions, audits/inspections
• Regulatory alignment: adherence to flag‑state rules, local authority permits, industry good practice (e.g., IMCA guidance where relevant), and your own management system requirements
• Assurance & learning: incident reporting, root‑cause learnings, and close‑out tracking

Our reps champion a proactive safety culture while maintaining project productivity.

How do you select and mobilise personnel?

At Intertek Metoc our client representative co-ordination team match competence and availability to your scope and risk profile:

• Vetting: CV and competency matrix review, references, ticket validity, right‑to‑work and medical checks
• Logistics: travel, visas, local content considerations, inductions, and any client‑specific onboarding
• Rapid deployment: 24/7 response for short‑notice call‑offs, with rotation planning to maintain continuity
• Continuity & knowledge transfer: thorough handovers and consistent reporting templates to protect project memory

Unlike personnel agencies our project managers have worked offshore and have first hand experience in the operational requirements and can select suitable candidates.

What reporting and deliverables will we receive?

We provide timely, structured communications that integrate with your systems:

• Daily Progress Reports (DPR): progress vs. plan, HSE observations, weather/operability, vessel status, deviations
• Daily calls: update on status verbally with the onshore project team
• Event‑based outputs: hold‑point sign‑offs, NCRs & corrective actions, witness records, inspection checklists
• Weekly/phase summaries: look‑ahead, risk/opportunity register, lessons learned, photo/video evidence as appropriate
• Close‑out & as‑built inputs: verification notes for survey charts, route/lay/burial records, red‑lines, and DMS‑ready documentation

We can tailor formats and dashboards to your PMO/reporting cadence.